- We aim to treat our patients courteously at all times and expect patients to treat our staff in a similarly respectful way.
- It is your responsibility to keep your appointments, and to give adequate notice if you wish to cancel.
- We will maintain standards by ensuring that all doctors and staff undertake continuing education and training.
- We will inform you of any delays and offer an alternative appointment.
- We will involve you in discussions on your care and treatment and offer advice on disease prevention and health promotion.
- We will assist you in obtaining help from other health professionals when this is required.