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Video Consultations

Attend Anywhere

Where appropriate, you can attend your consultation online via a video call.

It is essential that any video consultation is booked in advance with the GP,

Video calling is as convenient as a phone call, with the added value of face-to-face communication.

It can save you time and money, and brings your care closer to home.

Instead of travelling to your appointment, you enter the clinic’s online waiting area.

Use this link to access the waiting room.

The health service is notified when you arrive, and your clinician will join you when ready.

  • There is no need to create an account.
  • No information you enter is stored.

What do I need to make a video call?

  • A good connection to the internet
  • If you can watch a video online (e.g. YouTube) you can make a video call
  • A private, well-lit area where you will not be disturbed during the consultation
  • One of these: Google Chrome web browser on a desktop or laptop, or on an Android tablet or smartphone Safari web browser on an Apple iMac, MacBook, iPad, or iPhone
  • Web-camera, speakers and microphone already built into laptops or mobile devices

What do I do if something is not working?

Visit the Attend Anywhere troubleshooting page

Current service status: status.nhs.attendanywhere.com

Further information on how to use Attend Anywhere

Go to the Attend Anywhere YouTube channel

PLEASE READ THE FACT SHEETS BELOW  

information sheet in Welsh – Welsh

information sheet in English – English

Date published: 11th April, 2020
Date last updated: 22nd August, 2023